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Tahsilat ve arama süreçlerinizi tek panelden yönetin.
BCSSoft; portföy, temsilci, arama, SMS ve raporlama süreçlerini dijitalleştirerek ekiplerin daha kontrollü, hızlı ve ölçülebilir çalışmasını sağlar.
M. Yılmaz
+90 532 ••• 48 11
Merkezi Yönetim
Tüm operasyon tek panelde.
Hızlı Takip
Anlık çağrı ve durum izleme.
Detaylı Raporlama
Excel'e tek tıkla aktarım.
Güvenli Altyapı
KVKK uyumlu, şifrelenmiş veri.
Operasyonel verimlilik için,
baştan inşa edildi.
Standart bir CRM değil; çağrı merkezleri ve tahsilat ekipleri için tasarlanmış bütüncül bir kontrol katmanı.
Tek Panelden Süreç Yönetimi
Portföy, dosya, arama, SMS ve raporlamayı tek arayüzde birleştirin. Modüller arası geçiş ve veri akışı kayıpsız.
Temsilci ve Arama Takibi
WebPhone, Flash Operatör paneli ve canlı durumla her temsilcinin performansını gerçek zamanlı izleyin.
Detaylı Raporlama
Arama, SMS, tahsilat ve temsilci performansı; filtrelenebilir, dışa aktarılabilir, kıyaslanabilir.
Esnek Portföy Yönetimi
Excel ile toplu yükleme, filtre tabanlı atama, manuel/otomatik dağıtım - kurumunuza özel akışlar.
Süreçlerinizi nasıl
kolaylaştırır?
Listeden aramaya, notdan rapora - her adım birbirine bağlı. Veri tekrar tekrar girilmiyor, kayıplar minimumda.
- Agent arama listesi oluşturma
- Dosya ve portföy yönetimi
- Görüşme notu ve hatırlatma
- SMS gönderim geçmişi
- Excel dışa aktarma
Sekiz adımda canlıya alın.
Veri yüklemekten yönetici kontrolüne kadar - her adım net, her aktör sorumluluğunu biliyor.
Sisteme Giriş ve Yetkilendirme
Kullanıcı ve temsilci tanımları, modül bazlı yetkilendirme.
Dosya / Portföy Yükleme
Excel ile toplu yükleme; portföy kurum/borçlu/proje bazlı ayrışır.
Agent Arama Listesi
Filtre veya Excel ile temsilciye özel sıralı arama listesi.
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WebPhone ile Arama
Otomatik veya manuel arama, canlı dinleme, kayıt.
Görüşme Notu ve Hatırlatma
Her görüşme dosyaya not olarak iliştirilir; hatırlatma tarihi atanır.
Çağrı Takibi & Kaçan Aramalar
Kaçan çağrılar modülde toplanır, raporlanır, geri aranır.
Raporlama ve Analiz
Tüm operasyon dışa aktarılabilir; performans karşılaştırılır.
Yönetici Kontrol Paneli
Flash operatör, dinleme, sufle, yönlendirme - canlı yönetim.
Karar vermeden önce
bilinmesi gerekenler.
BCSSoft; firmaların tahsilat takibi, borçlu/portföy yönetimi, agent arama listeleri, temsilci performans takibi, SMS gönderimi, raporlama ve WebPhone süreçlerini tek panelden yönetmesini sağlayan bir borçlu takip platformudur.
BCSSoft; firmaların tahsilat takibi, borçlu/portföy yönetimi, agent arama listeleri, temsilci performans takibi, SMS gönderimi, raporlama ve WebPhone süreçlerini tek panelden yönetmesini sağlayan bir borçlu takip platformudur.
BCSSoft; firmaların tahsilat takibi, borçlu/portföy yönetimi, agent arama listeleri, temsilci performans takibi, SMS gönderimi, raporlama ve WebPhone süreçlerini tek panelden yönetmesini sağlayan bir borçlu takip platformudur.
BCSSoft; firmaların tahsilat takibi, borçlu/portföy yönetimi, agent arama listeleri, temsilci performans takibi, SMS gönderimi, raporlama ve WebPhone süreçlerini tek panelden yönetmesini sağlayan bir borçlu takip platformudur.
BCSSoft; firmaların tahsilat takibi, borçlu/portföy yönetimi, agent arama listeleri, temsilci performans takibi, SMS gönderimi, raporlama ve WebPhone süreçlerini tek panelden yönetmesini sağlayan bir borçlu takip platformudur.
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